Security Bonds

A security bond is a credit card pre-authorisation and is much like any other charge to a credit card, except instead of actually debiting funds from the cardholder a 'temporary hold' is placed on the funds until your departure inspection is complete.

The guest must provide a Security Bond before entering any property, for certain properties this amount may vary and is stated in the property description.  The owner is authorised to spend the bond to cover damage or loss caused to the premises or contents during the guest’s stay.

The Security Bond will be automatically processed from your card within 2-7 days prior to your arrival day.

The Security Bond is to be provided by a pre-authorised credit card transaction. Credit card Pre-authorisations held will be removed within 5-28 business days (depending on your bank). A full cleaners report is given at the end of each tenancy. Under no circumstances will the bond be refunded upon departure.